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About The ITIL Newsletter
ITIL Newsletter: Issue 2 Released
Issue 2 of the newsletter has now been released. It includes the following articles:
ITIL Newsletter - Issue 1
Issue 1 of the ITIL Newsletter has now been published. Included in this edition are the following articles (click to view):
ITIL Certification: v3 Q&A
ISO 20000 Toolkit Review
ITIL: The World Wide Phenomenon
Help Desk Stress: Some Basic Advice
The Two Minute Interview: The ITIL Open Guide
ITIL Related Terms & Definitions
10 Components to Simplify Help Desk Management
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