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The ITIL Open Guide, which already hosts the ITIL Certification Register, is now also the home of the ISO 20000 Certification Register (http://www.itlibrary.org/index.php?page=ISO_20000_Certification_Register).
Like its ITIL cousin, the ISO 20000 Register is voluntary: meaning that certified organizations can choose whether or not to take their entry. Given that certification is granted by diverse (and geographically dispersed) bodies, a mandatory approach is not really tenable. Hence the above has already become the de facto worldwide register. BACKGROUND ISO 20000 is the first international standard for ITSM. Superseding the earlier British Standard, BS 15000, it was first published in December 2005. Hardly suprisingly, it has grown rapidly in popularity, and of course fully embraces frameworks such as ITIL. Certification is at the corporate rather than the individual/personal level, and the number of certificates issued, as evidenced by the register, has continued to increase. |
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