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The training landscape for certification against the new release of ITIL (v3) has been relatively slow to unfold. However, recently, an acceleration was evident with the release of "The Worlds First ITIL Foundation Self Study Course" (press release). As this was clearly a major landmark, we downloaded a copy to review.
Initial impressions are good. The internet transaction is clean and simple, and the download link is provided immediately. The download itself weighed in at 15Mb, which is easily manageable even on a dial up connection. Installation: The files and materials were provided in a simple zip file. They extracted without any problems, placing the course contents in a folder of our choice. Contents: It is obvious from the outself that there is a substantial volume of content. A quick cross reference with their website (not that we are cynical!) indicated that everything was indeed supplied as promised. One nice touch was that the learning path was laid out in a clear manner, starting with self-study and ending with the mock exams. This is important for anyone who is not used to taking the learning initiative for themselves. All the contents were well put together. The language was clear, and concise, and no effort has been spared in terms of presentation, with plenty of graphical illustrations around to make the point. On review, we liked the option of learning some of the content via a PowerPoint presentation. This also opens the opportunity for group study. The revision sheets were functional, and the sample questions and mock exams were comprehensive. We also liked the idea of offering a mock exam in Excel, as this provided a running score, which made the exercise more compelling. Overall: Despite our familiarity with the topic before we started the course, we still enjoyed it. This is a real credit to the authors. For anyone looking to study for the v3 exam therefore, this should prove to be an excellent approach. It passed our test and we recommend it. The ITIL Self-Study Course is documented here: The ITIL Self Study Course |
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